SplendidCRM is an open-source customer relationship management framework built in the Microsoft .NET environment. The project began as an experiment to test the effectiveness of the Microsoft .NET development environment at porting an application from the LAMP (software bundle) to the Microsoft ASP.NET framework. It was soon noted that there were few initiatives at the time dedicated to promoting Open Source and ASP.NET from a CRM perspective and SplendidCRM rapidly gained a following in the .NET developer community.

SplendidCRM adopted the LAMP based SugarCRM Open Source as the blueprint on which to initially model its ASP.NET application. The application is compatible with and uses SugarCRM assets such as icons and terminology packs. However the actual source code that makes up the application is completely original. SplendidCRM is now available on the PostgreSQL database platform as well as on SUSE Linux using the Mono libraries.

• Credit Card management and processing using the popular .netCHARGE component (licensed separately) allows SplendidCRM to become your primary order-management system.
• PayPal Instant Payment Notification is now supported, thereby ensuring that sales are automatically and instantly tracked by the CRM.
• Built-in Language Support has been added for 24 languages, including English, French, Italian, German, Spanish, Japanese, Arabic, Bulgarian, Czech, Danish, Greek, Finnish, Hindi, Croatian, Korean, Norwegian, Dutch, Polish, Portuguese, Romanian, Russian, Swedish, Simplified Chinese and Traditional Chinese.
• Incorporation of AJAX into sub panels enables the list to be sorted and paginated without the full page refresh.
• PDF Generation of Invoices, Orders and Quotes is enabled via a combination of Dynamic Buttons, imported RDL reports and the Microsoft Report View.
• Dynamic Buttons further extend the data-driven foundation of SplendidCRM. By dynamically rendering the buttons, you get to add field data to the buttons. This is important because it allows you to add a Print Invoice button that references a specific report.
• Silverlight graphs replace the old flash-based graphs and allow you to customize the XAML output in the same way that you customize an ASP.NET page to produce HTML. This approach also allows you to embed more business logic into a graph.
• Regular Expression Validation of the EditViews give your users immediate feedback when they type an invalid email address or phone number.
• Migration to ASP.NET themes and skins simplifies the code and makes it easier for developers to create their own themes and skins.
• Persistent System Log helps you track the overall health of the system. Administrators can view warnings and errors with sufficient information to help developers pinpoint the problem.
• User Login tracking helps administrators track the usage of the system.
• Campaign Emails with bounce handling allows you to keep in touch with your customers and track the ROI of a campaign.
• Inbound email allows automatic importing of email from a POP3 account, such as Gmail, with automatic linking to existing accounts, contacts, leads or prospects.
• Advanced Searching allows the use of searching operators <, <=, >, >=, !, != and = as well as date range searching. The new operators can be used in conjunction with the boolean AND, OR and NOT operators.
• Saved Searches allows you to save and recall named searches as well as the automatic saving of your last search in each module .
• Auditing tracks changes to all fields and allows viewing of the change log.
• Database backups ensure that you will not lose your critical information.
• Scheduler allows you to schedule campaigns and backups at virtually any frequency.
• Mobile Browser support enables you to access your data anywhere including on a PocketPC, SmartPhone, iPhone or Blackberry.